Refund policy: All the creations on this website are handmade entirely by me and they are represented as true to life as possible in their photos. As it can be difficult to be confident on the quality of workmanship I offer the following guarantee, if you are not totally happy with your purchase due to workmanship or it is not as you percieved in the photos, then I will be happy to refund your money minus postage and insurance costs. You will need to notify me within 7 days of receiving the item and the refund will only be issued once the item has been returned to me in it's original condition.
My wish is that the owners of my creations are 100% happy and love their creations!!!
Lombard Bears Australia